Fibreserv Networks

Privacy Policy

Fibreserv Networks care about your privacy. We only collect and use your personal information so that we are able to provide our services to you as well as have the ability to use our website.

What personal information do you collect?

Full Name
Company Name (if applicable)
Telephone Number
Email Address
Date of Birth
Other information we may need to identify you
What is the legal basis for processing the data?
To provide our services we need to have valid billing and delivery information on record.

How is the data used?

All information is used to verify the customer for billing and delivery purposes. We’ll also use the information to contact active customers in regards to their service or use the information to send special offers should they have opted into marketing.

How long is the data stored?

The data is stored for as long as the services are active and removed after 2 years of inactivity.

Will the data be shared with third parties?

We only share your data with trusted third parties so that we’re able to process payments, offer domain registration services (the registry requires contact details are kept up to date) and offer services which benefit the customer.

Should we need to share information with a third party, we’ll always ensure we get consent from the customer.

What rights does the data subject have?

Customers are able to view and update their information from the client area found here:

Data subject administrators are also able to contact us directly from the my client area or via email ([email protected]) to request data removal or obtain a copy of their client account information/data.

Additional verification steps may be required before any information is released. This is to protect the customers’ personal information.

We’ll respond to all enquiries, requests or concerns within a 30 day period.

Last Updated: 13/02/2022 (10:41)